Responsible Gaming at hibajje — Play Safe, Stay in Control

Our Commitment

Tools hibajje Provides to Keep You Safe

hibajje has built responsible gaming features directly into the platform. These tools are free, easy to use, and available to every player at any time.

Deposit Limits

Set a daily, weekly, or monthly cap on how much you deposit into your hibajje account. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; raising it requires a cooling-off period.

Session Time Reminders

hibajje can send you a notification after you have been playing for a set amount of time. These reminders help you stay aware of how long you have been on the platform so you can make a conscious decision about whether to continue or take a break.

Self-Exclusion

If you feel you need a break from hibajje, you can self-exclude for a period of your choosing — from 30 days up to permanent exclusion. During this period, your account is locked and you will not receive any promotional communications from hibajje.

Loss Limits

Set a maximum amount you are willing to lose over a given period. When your loss limit is reached, hibajje will prevent further play until the period resets. This tool helps you stay within a budget you are comfortable with before you start playing.

Reality Checks

Reality check pop-ups appear at intervals you choose during your session. They show you how long you have been playing and your net result for the session. This gives you a clear, honest picture of your activity so you can decide whether to keep playing or stop.

Cool-Off Periods

Not ready for full self-exclusion but need a short break? hibajje's cool-off feature lets you pause your account for 24 hours, 48 hours, or up to 7 days. Your account is temporarily suspended and reactivates automatically when the period ends.

01 What Is Responsible Gaming?

Responsible gaming means playing in a way that is enjoyable, controlled, and within your means. It means treating gambling as a form of entertainment — like going to the cinema or eating out — rather than as a way to make money or escape from problems.

At hibajje, responsible gaming is a core part of how we operate. We are not just here to offer great games — we are here to make sure every player on the hibajje platform has a safe, sustainable experience. That means giving you the information and tools to make informed decisions about your play, every single time you log in.

Gambling becomes a problem when it stops being fun and starts affecting your finances, relationships, work, or mental wellbeing. hibajje is committed to helping players recognise the early signs of problem gambling and take action before things get out of hand. The tools and resources on this page are here for exactly that purpose.

02 Warning Signs of Problem Gambling

Problem gambling can develop gradually. Many players do not realise there is an issue until it has already affected their daily life. hibajje encourages all players to check in with themselves regularly and be honest about their habits.

Some of the most common warning signs include:

Spending more money on gambling than you originally planned or can afford to lose.

Chasing losses — continuing to play in an attempt to win back money you have already lost.

Gambling with money that was set aside for essential expenses like rent, food, or bills.

Feeling anxious, irritable, or restless when you are not gambling or when you try to stop.

Hiding your gambling activity from family members or close friends.

Neglecting work, studies, or family responsibilities because of time spent gambling.

Borrowing money or selling possessions to fund gambling activity.

Thinking about gambling constantly, even when you are doing other things.

If you recognise two or more of these signs in yourself, it is worth taking a step back. Use hibajje's self-exclusion or cool-off tools, or reach out to our support team. There is no shame in asking for help — it is the smart move.

03 How to Use hibajje's Responsible Gaming Tools

All of hibajje's responsible gaming tools are accessible directly from your account settings. You do not need to contact support to activate most of them — they are built into the platform so you can take control whenever you need to.

Here is how to access and use each tool:

Log in to your hibajje account and navigate to Account Settings.
Select the Responsible Gaming section from the menu.
Choose the tool you want to activate — deposit limit, loss limit, session reminder, cool-off, or self-exclusion.
Set your preferred values and confirm. Most limits take effect immediately.
To increase a limit or end a cool-off early, a mandatory waiting period applies to prevent impulsive decisions.

If you want to activate self-exclusion or need help navigating the tools, hibajje's support team is available 24 hours a day via live chat or email at [email protected]. Our team will never pressure you to continue playing — your wellbeing always comes first.

Activate Limits

Go to Account Settings → Responsible Gaming to set deposit, loss, or wager limits in minutes.

Set Reminders

Enable session time alerts so hibajje notifies you after a set period of continuous play.

Take a Break

Use the cool-off feature to pause your account for 24 hours up to 7 days with a single click.

Self-Exclude

Request a longer exclusion period — from 30 days to permanent — via settings or support.

04 Tips for Safe and Enjoyable Play

Responsible gaming is not just about using tools — it is also about the mindset you bring to the platform. Here are some practical habits that hibajje recommends to every player:

Set a budget before you start playing and stick to it, regardless of whether you are winning or losing.
Treat any money you deposit as the cost of entertainment, not as an investment you expect to get back.
Never gamble when you are feeling stressed, upset, tired, or under the influence of alcohol.
Take regular breaks during your session — step away from the screen, get some water, and reset.
Keep track of how much time you spend on hibajje each week. If it is more than you are comfortable with, use the session reminder tool.
Balance your gaming with other hobbies and social activities. hibajje is one part of your life, not the whole of it.
Never borrow money to gamble. If you cannot afford to lose it, do not bet it.
Remember that every game on hibajje is based on chance. There is no strategy that guarantees a win, and past results do not predict future outcomes.

A good rule of thumb: if you would feel uncomfortable telling a trusted friend or family member how much time and money you spent on hibajje this week, that is a signal worth paying attention to.

05 Protecting Minors

hibajje operates a strict 18+ policy. No one under the age of 18 is permitted to register or play on the hibajje platform under any circumstances. We verify the age of all players during the registration and KYC process, and accounts found to belong to minors are closed immediately with any funds returned.

If you share a device with younger family members, hibajje strongly recommends the following steps to prevent underage access:

Always log out of your hibajje account when you are not using it.
Do not save your hibajje login credentials in a shared browser.
Use device-level parental controls to restrict access to gambling websites on shared computers or phones.
Keep your hibajje account password private and do not share it with anyone.

If you suspect that a minor has accessed a hibajje account, contact [email protected] immediately. hibajje takes underage gambling extremely seriously and will act on all reports without delay.

06 Getting Support

If you are concerned about your own gambling habits or those of someone close to you, reaching out is the right move. hibajje's support team is available around the clock and will treat your enquiry with complete confidentiality and without judgement.

You can contact hibajje support through the following channels:

Email: [email protected] — responses within a few hours.
Live chat: available from your account dashboard after login, for immediate assistance.

Our support team can help you activate any responsible gaming tool, process a self-exclusion request, or simply talk through your concerns. We are here to help, not to judge. If you feel you need more specialised support beyond what hibajje can provide, we encourage you to seek help from a qualified counsellor or support organisation in your area.

Asking for help is a sign of strength, not weakness. hibajje is proud to support players who take their wellbeing seriously. You are not alone, and there is always a way forward.

07 hibajje's Commitment to Responsible Gaming

Responsible gaming is not a box-ticking exercise for hibajje — it is a genuine commitment that shapes how we build and operate the platform. We believe that a player who feels safe, respected, and in control is a player who enjoys hibajje for the long term. That is good for our players and good for us.

hibajje's responsible gaming commitments include:

Providing free, accessible player protection tools to every registered account holder.
Training our support team to handle responsible gaming enquiries with sensitivity and expertise.
Never marketing to players who have self-excluded or requested a cool-off period.
Conducting regular reviews of our responsible gaming policies to ensure they remain effective and up to date.
Enforcing strict age verification to prevent underage gambling on the hibajje platform.
Monitoring player behaviour for signs of problem gambling and proactively reaching out where concerns are identified.

hibajje will continue to invest in responsible gaming features and player education. If you have suggestions for how we can improve, we genuinely want to hear them — contact us at [email protected].